We believe that advancing digital identity and trust services starts with a deep understanding of the field itself.
Our Industry Insight initiative is dedicated to researching, analyzing, and sharing knowledge about the evolving nature of roles, practices, and challenges across the digital trust ecosystem. We focus on producing evidence-based insights that support decision-makers, professionals, and institutions in navigating a complex and fast-changing environment.
Digital identity and trust services are no longer a niche. They are foundational to both public sector transformation and private sector innovation. However, the roles that support this infrastructure often remain poorly defined, fragmented, or underrepresented in national and international workforce strategies.
Our work addresses this gap by:
We conduct targeted workforce studies to uncover trends, challenges, and emerging needs within the digital trust and cybersecurity labor market.
Our studies explore:
The boundaries between cybersecurity and digital trust are increasingly blurred. Identity proofing, secure credential management, and trusted service operations are all high-impact areas requiring cybersecurity-aligned competencies.
Through our research and outreach, we:
Learn more about our past and current research activities. Participate in open surveys, working groups, and peer reviews and contribute your intelligence and insights for a trusted workforce development.
Our Industry Insight initiative is more than a research effort — it is a strategic tool for
capability building, stakeholder alignment, and long-term planning.
Whether you are a policymaker, employer, practitioner, or academic, our insights are designed to support better decisions, stronger teams, and a more coherent vision for the future of digital trust.
